What you are buying,and from whom
Version 2 · 16 August 2026
Who you are buying from
This website and the service described on it are provided by JL Dennis Ltd, trading as vowto, of 3 Childwick Green, St Albans, Herts, United Kingdom, AL3 6JJ. Company number 12108010, registered in England and Wales. You can reach us at hello@vowto.co, and we answer email rather than telephones.
Payment is taken by Stripe, who are the merchant of record for the sale. That means Stripe sells you the product on our behalf, and registers, files and pays any VAT or sales tax due in your country. Your card statement will show Stripe, your receipt comes from Stripe, and any refund is paid back by Stripe. The website itself is built and run by us.
What you are buying
One wedding website, with a planning dashboard behind it, set up for your wedding and handed over to you to fill in. It costs £595, once. That price includes any tax due. There is no subscription, no monthly fee and nothing further to pay us.
It includes:
- A website at an address of your own, built and online within minutes of paying
- A planning dashboard for your guest list, RSVPs, dietary and access notes, seating, gift list, budget, guest photo album and the schedule for the day
- Hosting, security certificates and email notifications when guests reply
- A .wedding domain name, registered for you and transferable to you on request, where the one you chose is available
What it does not include
We do not write your content, take your photographs, design something bespoke or make changes to the software for one couple. The product is the product, and the price is what it is because that is true. If you want something built specially, we are not the right people and will say so rather than take the money.
Your address
When you buy, you choose a .wedding name and we check it is free before you pay. We then register it for you and point your site at it.
We are listed as the registrant contact for it. That is what lets us register it and have your site working within minutes of you paying, rather than waiting on you to complete registry paperwork and verify an address before anything can go live. It is bought on your behalf and it is yours: ask at any time and we will transfer it into your own name, or to a registrar of your choosing, at no charge.
If you want to change the address after we have registered it, we will do that for £89. That covers registering the new name and pointing your site at it, and we leave the old address attached and working, so invitations and cards you have already sent out still reach your site. The transfer of an address into your own name is separate from this and is free.
We register it to cover at least six months past your wedding date, and we deliberately do not set it to renew automatically, so it cannot quietly bill you for years after the day. We will tell you before it expires, and you can renew it yourself, move it to another registrar, or let it go.
Very occasionally a name turns out to be unavailable or priced far above what a domain normally costs between you choosing it and us registering it. If that happens your site goes live on an address of ours instead, we tell you in your welcome email, and we will help you find another name. Every address a site of ours answers on is a redirect we can point elsewhere, so moving to a different one later does not break links you have already sent out.
How long it lasts
Your site stays online, and your dashboard stays editable, until at least twelve months after your wedding date. We will write to you before we take anything down, and give you a way to save what is on it.
If you have not told us a wedding date, we will treat it as twelve months from the date you bought it.
What we need from you
- Details that are accurate, particularly your email address, because it is how we send your way in
- Your own content. You must own, or have permission to use, every photograph and every piece of writing you put on your site
- Nothing unlawful, nothing that infringes somebody else's rights, and nothing that would be an offence to publish
If content on a site breaches this, we may take it down, and in a serious or repeated case we may close the site. We would always contact you first unless the law required otherwise.
Your guests' details
Your site holds real information about real people: names, email addresses, telephone numbers, what they can and cannot eat, and sometimes access or medical notes. In data protection terms that information is yours: you decide what is collected and why, which makes you its controller. We hold it for you and act on your instructions, which makes us your processor.
Practically, that means two things. You should only put in what you actually need, and you should tell your guests that their details are held on your wedding website. And dietary and medical notes deserve particular care, because they can reveal things about a person, their health or their religion, that the law treats as more sensitive than an address.
What we do with it, who else touches it and how it is kept apart from every other wedding is set out in the privacy policy.
Keeping it running
We work hard to keep every site up, and we do not promise perfection. This is a £595 product, not an enterprise contract, and it comes with no guaranteed uptime figure. What we do commit to is this: if your site is down and we can fix it, we will, and we treat a site whose wedding is imminent as the most urgent thing we have.
We may change or improve the software over time. We will not remove something you are relying on without telling you.
Cancelling, and refunds
Set out separately, on the cancellation and refunds page, including the fourteen days you have to change your mind when buying at a distance, and what we refund inside them.
If something goes wrong
Nothing in these terms limits your rights under the Consumer Rights Act 2015: what we sell you has to be of satisfactory quality, fit for purpose and as described, and no wording here changes that.
Beyond those rights, our liability to you for anything arising out of this purchase is limited to the amount you paid us. We are not liable for losses that were not reasonably foreseeable. We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.
We are not responsible for a failure caused by something genuinely outside our control, such as an internet outage or a registrar or hosting provider failing, though we will tell you what has happened and do what we can.
Changes to these terms
We may update these terms. The version that applies to your purchase is the one published when you bought, and we keep it. A change will never increase what you owe for a purchase already made, because there is nothing further to owe.
Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere in the United Kingdom you may bring proceedings in your own country's courts, and buying as a consumer from outside the UK does not deprive you of the protection of your own country's consumer law.
Contact
hello@vowto.co. We would far rather hear from you early than have you sit and wonder.